Privacy Policy
Privacy Policy for Moszk Jewellery
Last updated: November 6, 2024
This Privacy Policy describes how Moszk Jewellery (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit the Site, use our services or make a purchase on moszk.nl (the “Site”) or otherwise interact with us in connection with the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor or other individual whose information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date and take any other steps required by applicable law.
How we collect and use your personal information
To provide the Services, we collect personal information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, improve or enhance the Services, comply with applicable legal obligations, enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What personal information we collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, describes, or can be linked to you. The following sections describe the categories and specific types of personal information that we collect.
Information we collect directly from you
Information you provide directly to us through our Services may include, but is not limited to:
- Contact information, including your name, address, telephone number and email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, security questions, and other information used for account security purposes.
- Customer service information, including information you choose to provide in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide us with certain information about yourself. You can choose not to provide this information, but doing so may prevent you from taking advantage of these features.
Information we collect about your use
We may also automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information relating to your interactions with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g. bank account numbers, credit or debit card details, billing address) to process your payment to fulfill your orders and provide you with the products or services you have requested, to perform our contract with you.
When you visit our Site, open or click on emails we send you, or otherwise interact with our Services or advertising, we or third parties we work with may automatically collect certain information through online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below on third party websites and links.
How we use your personal information
- Providing Products and Services : We use your personal information to provide the Services to you, to perform our contract with you, including to process payments, fulfill orders, send you notifications regarding your account, purchases, returns, exchanges or other transactions, to create, maintain and manage an account, to arrange for shipping, facilitate returns and exchanges, and provide other features and functionality related to your account.
- Marketing and advertising : We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications via email, text message or postal mail, and to show you advertisements for products or services.
- Security and fraud prevention : We use your personal information to detect, investigate, or take action against possible fraudulent, illegal, or harmful activity.
- Communicating with you and improving service : We use your personal information to provide you with customer service and improve our Services.
Cookies
Like many websites, we use cookies on our Site. For specific information about the cookies we use relating to powering our store with Shopify , see https://www.shopify.com/legal/cookies . We use cookies to improve and enhance our Site and Services, to perform analytics and to better understand user interactions with the Services.
Most browsers automatically accept cookies, but you can modify your browser settings to remove or reject cookies via your browser settings.
How We Disclose Personal Information
We may disclose your personal information to third parties in certain circumstances, such as contract performance, legitimate purposes and other reasons covered by this Privacy Policy. Such circumstances may include:
- To vendors or other third parties who provide services on our behalf (for example, IT management, payment processing, data analysis, customer service, cloud storage, fulfillment and shipping).
- To business and marketing partners to provide services and advertise to you.
- To our affiliates or within our corporate organization, in our legitimate interests of running a successful business.
Third party websites and links
Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms.
Children's data
The Services are not intended for children, and we do not collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us to request that we delete that information.
Security and retention of your information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not share sensitive or confidential information with us over unsecured channels.
Your rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances.
- Right to access/know: You may be able to request access to the personal information we hold about you.
- Right to erasure: You may be able to request that we erase any personal information we hold about you.
- Right to rectification: You may be able to request that we correct any inaccurate personal information we hold about you.
- Right to data portability: You may be able to receive a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances.
Complaints
If you have any complaints about how we process your personal information, you can contact us using the contact details below.